Terms of Service
Last updated 31 October 2026
1. The service
SignToDive ("we") provides online diver registration, medical questionnaires, liability waivers and a dashboard to dive shops ("you"). By creating an account you agree to these terms on behalf of your business.
2. Free trial and billing
New accounts get a 7-day free trial with all Pro features. You give a payment method at sign-up; your chosen plan is charged when the trial ends unless you cancel before then. Plans renew every month or year until cancelled. Payments are processed by Paddle.com, our reseller and merchant of record, under Paddle's own terms; Paddle issues receipts and invoices and handles taxes.
3. Cancelling and refunds
You can cancel at any time in Billing. You keep access until the end of the period already paid for, and are not charged again. Cancelling during the trial means you are never charged. Fees already paid are not refunded except where the law requires it.
4. Your content and your divers
You own the data your divers submit and the content you upload. You are responsible for the waiver and medical wording you use, for getting your own legal advice on it, and for how you use your divers’ information. Our default waiver template is provided as a starting point and is not legal advice.
5. Data processing
For your divers’ personal data you are the personal information controller and we are your processor under the Data Privacy Act of 2012 (RA 10173). We process it only to provide the service to you, keep it confidential, protect it with appropriate security measures, keep each shop’s data separate, and help you answer divers’ requests. We do not sell it or use it for our own marketing. When your account ends you can still sign in and export it, and we delete it when you ask us to.
6. Acceptable use
Don’t misuse the service: no unlawful content, no attempts to access other shops’ data or disrupt the service, and no sharing of logins between businesses. We may suspend accounts that do.
7. Availability and liability
We work to keep SignToDive available and your data safe, but the service is provided as is. To the extent the law allows, our total liability is limited to the fees you paid in the 12 months before a claim, and we are not liable for indirect losses or for incidents at your dive operation.
8. Changes
We may update these terms and will tell you by email at least 30 days before material changes take effect. These terms are governed by the laws of the Republic of the Philippines.
Questions? Email info@signtodive.com. See also our Privacy Policy.