Privacy Policy
Last updated 31 October 2026
1. Who we are
SignToDive runs an online registration and waiver service for dive shops. This policy covers the information of dive shop owners and staff who use SignToDive, and explains how we handle divers’ information on behalf of shops.
2. Shop accounts
We collect your shop’s name, location, contact email, staff logins and billing status. Card details are collected and stored by Paddle, not by us. We use this information to run your account, bill you through Paddle, and contact you about the service.
3. Divers’ information
Divers register with a specific shop. That shop decides what is collected and is responsible for it under the Data Privacy Act; we store and process it only on the shop’s instructions. Each diver’s data is visible only to the shop they registered with. Medical answers are encrypted with a key unique to that shop. Divers should contact the shop to access, correct or delete their information.
4. Where data is stored
Data is stored with our hosting and storage providers, with encryption in transit and access limited to what is needed to run the service. Transactional emails are sent through our email provider.
5. Retention
Shop data is kept while the account is active. After an account is cancelled the shop can still sign in and export its data; we delete it when the shop asks us to, unless the law requires us to keep it longer.
6. Your rights
You can ask us to access, correct or delete your account information, and you can complain to the National Privacy Commission. Write to info@signtodive.com.
Questions? Email info@signtodive.com. See also our Terms of Service.